# Getting Started on Suggestic

### How can I obtain a token and a UserID?

You can obtain both for free by accessing our [website](https://join.suggestic.com/).

### Why I'm not receiving the email with the token and UserID from the web page?

Your email address may have been registered before. Try completing the registration with a different one. If the problem persists, send an email to  <hi@suggestic.com>.

### How can I know which is my current subscription?

Get the current subscription of a user from the [myProfile ](https://docs.suggestic.com/graphql/query/queries/my-profile)query