> For the complete documentation index, see [llms.txt](https://docs.suggestic.com/telewellness-portal/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.suggestic.com/telewellness-portal/user-management/manage-members.md).
# Manage Members
After you have [added members](#create-a-new-member) to the telewellness portal, you can manage their information. Managing members includes [creating new members](/telewellness-portal/user-management/manage-members/create-a-new-member.md), an [editing their information](/telewellness-portal/user-management/manage-members/edit-members-information.md) by defining the macro goals, food preferences, subscription, select coaches.
## Access a member's information
Members are automatically displayed within the Members option:
Click on a member name to check the information:
If you need to have more visibility on the dashboard information, click on the left arrow to hide the members list. Show it by clicking on the right arrow:
## Check the member personal information
Next to the member's name, you can check for the personal information such as age, height, current weight, etc.
{% hint style="info" %}
Click on the icon to [edit the member's](/telewellness-portal/user-management/manage-members/edit-members-information.md) information.
{% endhint %}
## Additional information
### See a member's assigned coach
A member can have one or more coaches assigned.
Next to the Subscription name, the assigned coaches' names for the current member are displayed.
Click on the circles to display the coach name.
If more than one coach is assigned to the member, both names are displayed:
Refer to [this documentation](https://docs.suggestic.com/telewellness-portal/user-management/manage-members/edit-members-information#coaches) to see how to assign a coach to a member.
### Start a voice/video call
Click on the 
icon, located at the top right side of the screen:
The following 2 options are listed:
Click on the **AUDIO CALL** option. Make sure your browser allows the use of the microphone in the TeleWellness Portal:
{% hint style="info" %}
To start a group video call, use the [message ](https://docs.suggestic.com/coaching-portal/accessing-the-coaching-portal/navigating-the-coaching-portal/messages)option.
{% endhint %}
### Start a conversation by using the chat
Start an interaction between the coach with a selected member through the chat.
Click on the 
icon, located at the top right side of the screen:
The following chat window is displayed:
The coach is the one with permission to rename it. Refer to [this documentation](https://docs.suggestic.com/coaching-portal/accessing-the-coaching-portal/navigating-the-coaching-portal/messages) to see how to rename a chat.
As soon as the member sends a message through the chat, the coach will receive it by accessing the [Messages ](https://docs.suggestic.com/coaching-portal/accessing-the-coaching-portal/navigating-the-coaching-portal/messages)option:
Copy, edit, delete, or add a reaction to each delivered message in the chat:
Attach files to the conversations by clicking on the  icon:
The other user will be able to download the attachment file to his computer.
{% hint style="info" %}
To message a person or group, use the [message ](https://docs.suggestic.com/coaching-portal/accessing-the-coaching-portal/navigating-the-coaching-portal/messages)option.
{% endhint %}